In case problematic situations occur, it is advisable to familiarise yourself with following.

Legal Conditions

1. privacy policy

what personal information is required?

We require your personal information when checking for availability by filling out the contact us and call-back request forms. when visiting our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number and eventually your credit card information should you decide to proceed with the booking.

what do we use your information for?

Any of the information we request from you may be used in one of the following ways:

To process reservations, to enhance our ability to provide first-class customer service to our guests and to keep our guests informed of promotions and offers (optional).

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent other than the purpose of delivering the purchased product or service requested.

do we use cookies?

We do not use cookies for the purpose of detecting sensitive information.

2. third party information

how do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when making a reservation. we offer the use of a secure server. all supplied sensitive/credit information is transmitted via secure socket layer (ssl) technology and then encrypted into our payment gateway providers database only accessible to those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit card number, passport number, financials, etc.) will not be stored on our servers.

do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. this does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. we may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. however, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

where does this privacy policy apply?

This online privacy policy applies only to information collected through our website and not to information collected offline.

your consent

By using our site, you consent to our website privacy policy.

changes to our privacy policy

If significant changes are made to our privacy policy, we will send an email notifying you of any changes, however

contacting us

If there are any questions regarding this privacy policy you may contact us using the information on following link.
link -

3. Terms and Conditions

These terms and conditions (“term”), including any revised terms that we may post from time to time, state the terms and conditions under which we provide you with various services on website (the “site”), owned and operated by viluxur private limited on behalf of its affiliates taya finch, these terms (which also incorporate our privacy policy) are a legally binding agreement between you and taya finch and govern your use of this site as well as all accommodations, transportation, services and activities included in the resort stays described on our site (“services”).
We may make changes to these Terms and Conditions from time to time in our sole discretion. Each time changes are made to these Terms, a revised set of Terms will be posted on the reservation page for Taya Finch. Please check them regularly to take notice of any changes. Your continued use of our Site following the posting of changes constitutes your acceptance of any such changes. These Terms and Conditions apply to all transportation, accommodations, packages, services and activities included in the trips described on our Site.. By making a reservation for a trip described in our Site, you accept and agree to these Terms and Conditions as applicable to that trip.

4. Disclaimers

As a condition of your use of this website, you warrant to taya finch that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. although taya finch may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on this website, we are under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the website. you are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law.

5. no show / failure to cancel

Each resort booked through taya finch, is subject to a cancellation policy. failure to check in on the reserved arrival date will incur a penalty charge as detailed in the cancellation policy as stated bellow.

6. cancelation policy

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error. we reserve the right to cancel or amend bookings if they do not adhere to our terms & conditions. if a guest chooses to shorten their stay or check out early a penalty charge will apply, as detailed in the cancellation policy associated with the resort booked.

the cancelation policy would be applicable 21 days prior to the booking date, whereby the client will be charged 50% of the tour cost or the property applicable rate.

14 days prior to arrival would incur a 100% cancelation charge upon the booking or property applicable rate.

7. limitation of liability

Notwithstanding anything contained in these terms and conditions to the contrary, taya finch shall not be responsible for indirect damage, damage arising from consequential damage or special circumstances, including but not limited to loss of revenue, loss of profit, loss of use, loss of opportunity, arisen out of the performance or non-performance of obligations under this terms and conditions.

8. payment policy

50% payment to be made upon confirmation of the tour through taya finch with the balance 50% payment due to be paid 22 days prior to arrival. failure to comply with the payment policy could amount to cancellation of the tour at the discretion of taya finch as subject to terms & conditions.